Hi Associate,
Hope you are doing good.
I have urgent requirement kindly let me know if you have any resource available.
SAP CRM--NRG Energy
Location: Houston, TX
Duration: 6+ Months
In Person Interview is must.
Summary:
To design, configure, enhance and maintain application programs supporting SAP CRM Service Order Management
Must Have:
Must have deep Business process understanding of Service Order Management with integration to Logistics and Financials
Must have SAP functional experience in SAP CRM Service Order Management including CRM Service Orders, Service Contracts, Warranties, SLA, Service Execution, Service Confirmation, Product Service Letters(PSL)
Must have experience in integration with ECC for Service costing
Must have experience of integrating service management with CRM WFD-RPA for scheduling/dispatch.
Experience of designing service organization model and integration with HR
Experience of conducting blueprint workshops with all stake holders
Experience of writing functions design documents in CRM service management area
At least 2 full life cycle implementations in service management for a global organization in any industry
Nice to have:
Experience of integrating service management with MRS or Click Software
Experience in SAP Cloud of Service(C4S)
Experience in Mobility applications such as SAP Service Manager for Field Service
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